811 Ticket Management
811 tickets, managed on autopilot.
Quick811 reads your 811 response emails, builds the ticket, and attaches it to the right job. You stop typing ticket numbers and start seeing which jobs are clear to dig.
Start free. Upgrade when the work does.
Automatic intake
Your response emails become tickets. No typing.
Point your 811 response emails at Quick811 once. After that, every response that lands gets parsed: new tickets, renewals, revisions. The details are filed for you. Nobody re-keys a ticket number at 6am, and nothing sits unread in an inbox while a crew waits.
Go / no-go
One color tells you whether the job can dig.
Every ticket rolls up to its worst response. If one utility hasn't cleared, the ticket is not green, no matter how many others are. Red, yellow, green, or gray, visible at a glance, so nobody has to read a wall of station codes to answer the only question that matters.
Ticket-to-job assignment
Tickets find their own job.
Quick811 matches each incoming ticket to a job by following the renewal chain first, then dig-area overlap, then proximity. If none of that gives a confident answer, the ticket drops into an Unassigned bin instead of being attached to the wrong job. Tickets are never silently misfiled.
- Renewal chain first, then dig-area overlap, then proximity
- Anything uncertain goes to an Unassigned bin, not the wrong job
- One-tap assign chips clear the bin in seconds
Needs Attention
The short list of what's actually at risk.
Expired, expiring, non-clear, unassigned: Quick811 pulls them into one queue, so the morning check is a single screen instead of six filters. Every renewal and revision stays attached to the ticket with its station-by-station responses, which means the audit trail is already written by the time anyone asks for it.
Keep reading
The rest of the workflow
Feature
Utility Locate Map
See every dig area on satellite, colored by whether the crew can dig.
Read moreFeature
Mobile App
Native iOS and Android, so the foreman checks status without calling in.
Read moreIndustry
HDD Contractors
How directional drilling crews use Quick811 to clear bore paths faster.
Read moreGet started
Set up your first job in 10 minutes.
Start free. Upgrade when the work does.